Genesys Developers

Hire top quality Genesys developers for your team

Thanks to our Full Assessment Process, we will add expertly vetted genesys developers to your team.

Pre-vetted developers
Timezone aligned
Fast onboarding

Meet Our Top Genesys Developers

Pre-vetted professionals ready to join your team. All developers are timezone-aligned and speak fluent English.

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OUR STORY

15+ Years Building Engineering Teams

Zak Elmeghni

I started my career writing code, solving hard problems and building systems that improved people's lives. But over time, I noticed something broken – not in the tech, but in the hiring. Companies needed developers fast, but the process was slow, expensive, and full of bad fits.

The breakthrough came when I discovered LATAM talent. The quality was exceptional. The work ethic was strong. The time zones aligned perfectly. Yet most companies were missing out because they were stuck with flaky freelancers, bloated dev shops, or didn't know how to navigate nearshore hiring properly.

That awareness led to Next Idea Tech. We're not a dev shop or a staffing agency. We're your remote hiring partner – connecting U.S. companies with reliable LATAM engineering talent without the usual headaches.

We focus on fit, clarity, and performance. Our developers work in U.S. time zones with strong English skills. We stay involved post-hire to make sure things are working. We build trust through transparency – with both clients and talent.

We work with businesses seeking high-quality, budget-friendly talent who treat their people with respect and dignity, regardless of location. Because nearshore doesn't mean second-tier – LATAM talent can outperform when integrated properly.

Our Philosophy

"We vet for more than code. We look for thinkers, not just doers. Good hiring is about people, not just pipelines."

Zak ElmeghniFounder of Next Idea Tech

Hire Genesys Developers

Genesys is a leading provider of customer experience and contact center solutions, including a sophisticated Interactive Voice Response (IVR) platform. The platform is built with advanced features such as natural language understanding, voice biometrics, and omnichannel routing, enabling seamless and intuitive interactions between users and technology.

Fast and Reliable Hiring

We don't waste time on repeat interviews or a myriad of coding tests. The focus is on finding qualified Genesys developers quicker than with traditional recruiting.

Pre-vetted candidates
Quick onboarding process
Dedicated account manager

Lightning Fast

Get your Genesys developer in days, not weeks

Cost-Effective Genesys Development

Why Nearshore Genesys Developers Make Sense

What is Genesys? Genesys is a leading provider of customer experience and contact center solutions, enabling efficient communication between businesses and their customers. Their suite of solutions includes a sophisticated IVR platform that enhances customer service by automating routine interactions and offering self-service options. A Genesys developer specializes in designing, implementing, and maintaining custom IVR solutions on the Genesys platform. Their responsibilities involve developing custom call flows, scripting applications using programming languages like J2EE, .NET, and integrating the IVR system with relevant databases and applications. By constantly testing, troubleshooting, and analyzing system performance, Genesys developers ensure enhanced user experience and increased efficiency.
Some key features of Genesys IVR include:
  • Natural Language Understanding: This feature allows the IVR system to understand and respond to spoken language, enabling more intuitive interactions with users.
  • Voice Biometrics: Voice biometrics provides an additional layer of security by identifying callers based on their unique voice characteristics.
  • Omnichannel Routing: Genesys IVR supports routing across multiple communication channels, ensuring seamless customer experience irrespective of their chosen mode of interaction.

Additional Benefits

A Genesys developer can significantly enhance your business's communication capabilities by creating and optimizing Genesys IVR systems tailored to your needs. By designing intuitive call flows, scripting customized applications, and ensuring seamless integration with existing databases and infrastructure, Genesys developers elevate the customer experience and boost efficiency. Their expertise in Genesys technology enables your business to handle increased call volumes, reduce wait times, and provide effective self-service options, ultimately leading to higher customer satisfaction and a competitive edge in the market.
With Next Idea Tech's Nearshore Software Development Services, we help clients hire pre-vetted Genesys developers. Our developers are experts in Genesys and can cater to the specific needs of your organization.

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"Their professionalism and the timeliness of delivery most impressed us."

Next Idea Tech, Inc guided an efficient process to deliver valuable insight that supports business goals. The team provided one point of contact who communicated effectively. A capable team, they produced work that satisfied expectations.

John C.
John C.
CTO, The Peak Beyond

"Their ability to truly listen to our needs was commendable."

The team's deliverables and solutions have made it possible for the client to more effectively and efficiently run their business. Their ability to listen to project requirements and reflect them in a final product was refreshing for the company. The project manager was skilled and professional.

Brian R.
Brian R.
Director of Email Marketing, Arizent

"I have been impressed by their customer focus and quality of work."

...Next Idea Tech produces high-quality code and communicates with in-house staff on a daily basis to streamline the work. They're a transparent team that gives projects the utmost attention, making clients feel like they're the only ones they're tending to.

Christian N.
Christian N.
Senior Director of Product Engineering, yprime

"Their level of professionalism and their quick delivery was very impressive."

Since the company partnered with the Next Idea team they've noticed an increase in engagement from their audience. Visitors to the website often return and find the platform easier to navigate. The company was most impressed by the team's professionalism throughout the project.

Hannah C.
Hannah C.
Executive Board Chair, BYHP
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