Case StudySecurity SaaS Rebuild

ModernizingOfficer Reports' Platform

Officer Reports helps guard companies track tours, GPS-verify time and attendance, and deliver real-time reports to clients. They needed a stable, affordable engineering force. We assembled a veteran LATAM squad that rebuilt the product in .NET MVC + Angular, stabilized releases, and cut Azure spend by 30% without slowing delivery.

Build Your Squad Visit OfficerReports.com

Senior .NET + Angular devs

Delivery lead / PM

30%

Azure cost reduction

700+

Security firms supported

Guard Ops Command Center

Real-time patrol data

GPS-verified tours and alerts for missed checkpoints.

Paperless reporting

Clients access PDF + live dashboards instantly.

"They are always communicative and keeps us abreast of any obstacles that they face"

Despite the complexity of the project's requirements, the team has been able to follow deadlines. They also show strong coordination skills even with multiple stakeholders. Above all, Next Idea Tech, Inc provides competent developers to ensure seamless collaboration.

Courtney S.

CEO, Officer Reports

Platform Impact

Results That Guard Firms Feel

Officer Reports keeps officers, dispatch, and clients connected. Our rebuild made the product faster to evolve, cheaper to operate, and more trustworthy for 700+ security companies.

30%

Lower Azure spend

Rightsized SQL Azure, storage, and App Services

Missed deadlines

Stabilized roadmap with senior LATAM leads

700+

Security firms on platform

Trusted since 2013

Countries covered

GPS-verified guard ops

Real-time

Tour tracking alerts

Paperless

Client-ready reports

iOS & Android

Officer apps

MVC + Angular

Modernized stack

The Challenge

Guard Software Needs Reliability and Speed

Officer Reports grew quickly on the strength of its GPS-verified tours and client-ready reports. But the engineering team behind it struggled: deadlines slipped, bug fixes created new bugs, and cloud expenses kept climbing. They needed a cohesive squad that could own the stack end-to-end while keeping costs in check.

Why stability mattered

700+

Security firms relying on reports

Countries using the platform

10+

Years in market

24/7

Need for GPS + reporting uptime

Need for faster releases

Officer Reports wanted tighter sprint execution so customer updates landed on schedule.

Legacy stack constraints

Mixed .NET patterns and limited automated testing made it harder to ship confidently.

Scaling engineering capacity

They needed a cohesive squad that could stay long term and share context.

Cloud costs under review

Azure resources had grown organically and required optimization relative to revenue.

Modernization priority

With growth in GPS tours and reporting volume, leadership wanted an Angular front end and clear API boundaries to support the next stage of the product.

Platform Refactor Snapshot

MVC Core · Angular · SQL Azure

BeforeAfter

Inline SQL + stored procs

EF Core repos

Manual deployments

Azure DevOps pipelines

jQuery widgets

Angular modules

LATAM pod

Cost audit

Realtime ops

What We Delivered

Full-Stack Rebuild With Cost Discipline

Rather than patching symptoms, we rebuilt core modules around maintainable patterns. Every sprint shipped value: faster reporting exports, accurate GPS proofs, easier scheduling, and a platform that cost less to run.

Formed a pod of four senior LATAM engineers plus a delivery lead in < 3 weeks

Refactored .NET MVC monolith into modular services with shared domain models

Rebuilt the officer-facing SPA in Angular, replacing brittle jQuery flows

Established CI/CD with automated regression tests and gated releases

Introduced observability for GPS, reporting, and payroll workflows

Ran cost audits across SQL Azure tiers, storage, and App Service scaling

Key Capabilities

Built for Guard Companies

Everything we shipped helped Officer Reports' customers manage officers with confidence and win new business at the same time.

Client-ready reports

Electronic DARs, incident, and maintenance logs delivered instantly with review workflows.

GPS tour tracking

Verify every checkpoint with live maps, missed-tour alerts, and audit history.

Time & attendance

Clock-ins geofenced to sites with payroll + invoicing exports.

Command center alerts

Notify supervisors when officers miss patrols, skip reports, or leave posts early.

Real-time dashboards

Dispatch and clients see ops data streaming from officer devices 24/7.

Business intelligence

Utilization, incident trends, and SLA compliance tracked automatically.

Audit-ready security

Role-based access, SOC 2 controls, and encrypted data flows.

Sales enablement

Proposal + marketing resources baked into the platform to help win contracts.

Technical Deep Dive

.NET + Angular, Tuned for Guard Ops

We didn't just rewrite. We established engineering discipline—branching strategy, automated testing, and cost optimization—that Officer Reports can rely on for years.

Architecture Highlights

▸ Backlog triage and roadmap re-baselining done during first week
▸ Paired architecture reviews with Officer Reports' founder to keep vision intact
▸ Weekly cost reviews cut Azure waste (idle SQL DTUs, zombie storage, oversized VMs)
▸ Stable LATAM pod worked in CST hours for seamless collaboration

1Backend & Data

.NET 6 / MVC

Modernized core application

C# + Entity Framework

Type-safe domain layer

PostgreSQL & SQL Azure

Multi-tenant persistence

Redis Cache

Session + alert fan-out

2Front-End & Mobile

Angular

Officer + client portal

Capacitor wrappers

iOS & Android officer apps

Tailwind + design system

Consistent UI kit

Storybook

Documented components

3DevOps & Reliability

Azure DevOps

Pipelines + work tracking

Bicep templates

Infra-as-code for SQL + AppSvc

Application Insights

Telemetry + alerting

Playwright / xUnit

Automated regression suites

4Business Enablement

Feature flags

Roll out GPS + payroll updates safely

Cost dashboards

Azure spend visibility

Customer feedback loops

Embedded NPS + roadmap

Knowledge base

Runbooks for security teams

Project Timeline

From Audit to Hypercare in 4 Months

Predictable sprints, business updates, and go-live support kept every stakeholder aligned.

Stabilize

Weeks 1-2

Stabilize

Weeks 1-2

Audit & triage

Reviewed backlog, classified Sev 1 bugs, and paired with founder + ops team to understand guard workflows.

Backlog mapRunbooksCost baseline

Design

Weeks 3-4

Design

Weeks 3-4

Architecture & roadmap

Defined MVC module boundaries, Angular shell, and a release plan that the business could trust.

Architecture deckAngular design systemSprint plan

Build

Weeks 5-12

Build

Weeks 5-12

Full-stack implementation

Delivered features in two-week sprints with demos covering reporting, GPS, scheduling, and billing.

Angular SPAAPI refactorAutomated tests

Optimize

Weeks 13-16

Optimize

Weeks 13-16

Cost + reliability

Right-sized Azure resources, added alerting, and tuned performance for heavy reporting exports.

Cost cutsTelemetryScaling playbooks

Scale

Week 17+

Scale

Week 17+

Launch & hypercare

Rolled out to 700+ customers with on-call support, support enablement, and backlog grooming for growth.

Release commsHypercareRoadmap 2.0

"They are always communicative and keeps us abreast of any obstacles that they face"

Courtney S.

CEO, Officer Reports

LATAM pods ready in under 2 weeks

Need a Full-Stack Team That Ships on Time?

Whether you're running guard operations, field services, or any mission-critical workflow, we can embed senior engineers who fix reliability issues and reduce cloud waste.

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.NET, Angular, Azure experts

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